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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sean Cogdill

May 4, 2026

5  out of  5
rating by Sean Cogdill
"Tiffany was a big help with getting my insurance going again"
We responded:
"Sean, our efficiency of service comes easy when we love helping our customers! Thank you so much for sharing! - Travis "
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YungFrankco

April 27, 2026

5  out of  5
rating by YungFrankco
"The best service"
We responded:
"Thank you, YungFrankco, for recognizing our service as the best. We're glad to have met your expectations and look forward to continuing to serve your insurance needs. "
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Jairus Hall

April 27, 2026

5  out of  5
rating by Jairus Hall
"Awesome company to work with! Best prices I’ve found for auto insurance. Staff is friendly and informative. Tiffany even reached out to me personally after reviewing my current policy and found a way to save me money every month! How many insurance companies do you know that try to look for ways to lower your monthly payment? Highly recommended!!!"
We responded:
"Thank you, Jairus, for your thoughtful review! We're glad to hear that Tiffany and the team were able to assist you in finding savings on your auto insurance. Your recommendation means a lot to us. Thanks again!"
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Shelly Cole

April 12, 2026

4  out of  5
rating by Shelly Cole
"I called the office and spoke with Tiffany about adding our son to our current auto insurance plan. She was able to easily walk us through everything we needed to do over the phone. She also informed me of the available discounts that were applicable for our family. At the end of our conversation she explained that State Farm also offers additional supplemental accident policies. Thank you for the information and the prompt service."
We responded:
"Thank you, Shelly, for sharing your experience with Tiffany. It's great to hear she was able to assist you with adding your son to your auto insurance and inform you about the discounts and additional policies. We appreciate your feedback and look forward to serving you again. "
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Chaney Collins

April 9, 2026

5  out of  5
rating by Chaney Collins
"So glad I made the choice to get a quote by Tatum. You can tell she truly cares about the customers and what fits them best. She was super quick with getting me a quote! She explained everything to me, also made sure to answer any questions I had. I will recommend Tatum at State Farm anytime somebody ask me about getting insurance!!!"
We responded:
"Thank you, Chaney, for sharing your experience with Tatum! It's great to hear how she provided quick and thorough service while addressing all your questions. We appreciate your recommendation and look forward to assisting you and others in the future."
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William McFarland

April 8, 2026

5  out of  5
rating by William McFarland
"Very quick and great pricing"
We responded:
"Thank you, William, for your feedback! We're glad to hear you found our service quick and our pricing great. Your support means a lot to us."
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Robert Martin

April 1, 2026

5  out of  5
rating by Robert Martin
"The staff at Travis Terrell State Farm is always friendly, knowledgeable and helpful."
We responded:
"Thank you, Robert, for your kind words about our team. We're glad to hear that you find our staff friendly, knowledgeable, and helpful. Your feedback means a lot to us."
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Alexis Frogue

April 1, 2026

5  out of  5
rating by Alexis Frogue
"Tatum was great and explained things thoroughly and easily for me to understand !!"
We responded:
"Thank you, Alexis, for your feedback! We're glad to hear that Tatum was able to explain everything clearly for you. Your support means a lot to us."
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The Overseer

March 31, 2026

5  out of  5
rating by The Overseer
"When called, she was extremely nice. I was quoted a good rate and they met me at my level. Full stars!"
We responded:
"Thank you for your feedback! We're glad to hear that you had a positive experience and that our team was able to meet your needs with a good rate. We appreciate your support!"
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jennifer freeman

March 30, 2026

5  out of  5
rating by jennifer freeman
"Very friendly and helpful"
We responded:
"Thank you, Jennifer, for your kind words. We're glad to hear that you found our team friendly and helpful. Your feedback means a lot to us."
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Edward Ruggerio

March 30, 2026

5  out of  5
rating by Edward Ruggerio
"great ppl to work with and hope to do Business years to come"
We responded:
"Thank you, Edward, for your kind words and the 5-star rating. We're glad to hear that you find our team great to work with. We look forward to continuing our business relationship for many years. "
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Amos Orr

March 27, 2026

5  out of  5
rating by Amos Orr
"Prices were way lower than expected. On both the home owners and the auto. I would recommend checking and comparing rates. I am highly satisfied with the services provided"
We responded:
"Thank you, Amos, for sharing your experience with us. We're glad to hear that our rates for both homeowners and auto insurance met your expectations. Your recommendation means a lot to us."
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John Wells

March 24, 2026

5  out of  5
rating by John Wells
"Tiffany did a great job shes #1 in my book!!"
We responded:
"Thank you, John, for recognizing Tiffany's efforts! We're glad to hear she made such a positive impact. Your feedback is greatly appreciated."
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Teddy Stinson

March 23, 2026

5  out of  5
rating by Teddy Stinson
"Tiffany and all the crew at Travis Terrell state farm insurance in Benton Ky, are awesome i have gotten my 3rd insurance policy there, and they are always so nice and quick about getting you in and out. i don’t much brag on insurance companies but this company and Tiffany are worth bragging about. thanks for you quick curious service."
We responded:
"Thank you, Teddy, for your kind words about Tiffany and the team. We're glad to hear that you've had such positive experiences with us and appreciate your continued trust. Your feedback means a lot to us. "
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Laura Newton

March 21, 2026

5  out of  5
rating by Laura Newton
"You did an amazing job explaining everything to me. You guys do amazing!!!!"
We responded:
"Thank you for the 5 stars, Laura! We appreciate it. "
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Mary Stevenson

March 19, 2026

5  out of  5
rating by Mary Stevenson
"Tiffany was very helpful and was able to answer my questions so that I could understand them. Would definitely recommend to anyone."
We responded:
"Thank you, Mary, for your feedback! We're glad Tiffany could assist you and make everything clear. Your recommendation means a lot to us. "
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Shanno Elam

March 18, 2026

5  out of  5
rating by Shanno Elam
"Create Customer Service!"
We responded:
"Thank you, Shanno, for the 5-star rating! We're glad to hear that our customer service made a positive impact. If you need anything else, feel free to reach out. "
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linda daffner

March 11, 2026

5  out of  5
rating by linda daffner
"So patient and helpful"
We responded:
"Thank you, Linda, for your kind words. We're glad to hear that our patience and assistance met your expectations. Your support means a lot to us."
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Lupe Bauman

March 10, 2026

5  out of  5
rating by Lupe Bauman
"State Farm Travis Terrell is all you need for any type of insurance you need. He has helped me when we had a tornado come through, claim on my vehicle when I needed work done. he is always there for you just one phone call away.the girls in the office are very to talk too and let's not forget Travis's dog Jake! Lupe Bauman"
We responded:
"Thank you, Lupe, for your kind words and for sharing your experience with us. We're glad to hear that Travis and the team, including Jake, have been able to assist you during those times. Your support means a lot to us. "
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David Adkins

March 10, 2026

1  out of  5
rating by David Adkins
"Tiffany contacted me off the Internet and I like what she had to say. She was very kind straight to the point and very helpful After it was all over Tiffany failed to mention about the monitoring device that was sent to me that is the deal breaker if I must put that in my vehicle just refund my money I will go elsewhere Best regards Mr. D. Adkins"
We responded:
"Thank you, David, for sharing your experience with Tiffany. It's great to hear that she was kind, direct, and helpful in assisting you. We appreciate your feedback and your trust in our team. "
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Trissa Acton

March 5, 2026

5  out of  5
rating by Trissa Acton
"Tiffany helped us get our insurance quote and she was a delight!! She was very welcoming and patient during the whole process. Tiffany went above and beyond to get us a excellent quote. She is very knowledgeable and explained everything to us in terms we understood and didn't pressure us to buy anything extra. I will definitely recommend her to anyone who is needing a quote for any insurance needs you need!! 5+ stars!!"
We responded:
"Thank you, Trissa, for sharing your experience with Tiffany! We're glad to hear that she was welcoming and patient, and that she provided you with an excellent quote without any pressure. Your recommendation means a lot to us. "
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Cheslie Solomon

February 27, 2026

5  out of  5
rating by Cheslie Solomon
"Tiffany was great from the first phone call, she made the process easy and provided great quotes. I was greeted in the office and Tiffany was able to save us money and left the office with Home and Auto insurance! We look forward to doing more business with her!"
We responded:
"Thank you, Cheslie, for sharing your experience! It's great to hear that Tiffany made the process smooth and helped you save on Home and Auto insurance. We look forward to assisting you with any future needs. "
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ariel harshfield

February 25, 2026

5  out of  5
rating by ariel harshfield
"⭐⭐⭐⭐⭐ i cannot say enough great things about tatum! she was incredibly thorough, knowledgeable, and genuinely kind throughout the entire process. she took the time to explain everything clearly, answered all of my questions with patience, and made sure i truly understood my options. her customer service was outstanding, you can tell she genuinely cares about the people she helps. she brought such a positive attitude and enthusiasm to the experience, which made something that can usually feel stressful so much easier. tatum also helped me bundle my auto and renters insurance seamlessly, making sure i received the best coverage at the best value. she really went above and beyond. travis should be extremely proud of the way she represents the team. tatum is a true asset, and i highly recommend working with her!"
We responded:
"Thank you, Ariel, for sharing your experience with Tatum! It's great to hear how thorough, knowledgeable, and kind she was in helping you with your insurance needs. We're glad she made the process easier and provided outstanding service. "
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Carina Simmons

February 24, 2026

5  out of  5
rating by Carina Simmons
"I have known Travis for a long time and can confidently say he is person of diligence and integrity. He and his team are the best out there!!"
We responded:
"Thank you, Carina, for your kind words and for trusting us over the years. We're grateful to have you as part of our community and are always here to help with your insurance needs. "
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Ethan Odom

February 23, 2026

5  out of  5
rating by Ethan Odom
"Tatum was very prompt and insightful when taking out insurance on a Kioti tractor. The whole process took only 30 minutes and did not ask for un-necessary documents/information. Thank you all for the excellent customer service!"
We responded:
"Thank you, Ethan, for sharing your experience with us! We're glad to hear that Tatum was able to assist you efficiently with your Kioti tractor insurance. We appreciate your feedback and look forward to serving you again. "