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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tanner Waid

Tanner Waid

June 18, 2026

5  out of  5
rating by Tanner Waid
"Kylin was extremely helpful, great to work with, and answered every question I had she got me set up on my truck, bike and renters policy by far the best insurance person I’ve dealt with. Highly recommend if you call them ask for kylin you won’t find any better help! Thank you Kylie for your time and help with all of my questions and concerns you are much appreciated."
We responded:
"Tanner, thank you so much for sharing your experience with us! We're thrilled to hear that Kylin was able to help you with your truck, bike, and renters policy. Your recommendation truly means a lot to us, and we can't wait to pass along your kind words to Kylin!"
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Ellen Montgomery

June 17, 2026

5  out of  5
rating by Ellen Montgomery
"My husband and I changed insurance for our home and all our vehicles to Travis Terrell State Farm Insurance 3 years ago. We have been very happy with the service. They are always ready to help make things simple and easy. As I get older I so appreciate great service from such nice people."
We responded:
"Thank you, Ellen! We’re happy to hear everything has been straightforward for you both. That kind of experience is exactly what we try to deliver."
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Annette Counce

June 16, 2026

5  out of  5
rating by Annette Counce
"Excellent service Tiffany lile was very helpful and nice the rest of the staff was really nice to"
We responded:
"Thank you, Annette, for your kind words. We're glad to hear that Tiffany and the rest of the team were helpful and nice during your visit. We appreciate your feedback and look forward to assisting you again!"
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Annette Holmes

June 15, 2026

5  out of  5
rating by Annette Holmes
"Anytime we have needed to cancel insurance on a vehicle and put it on another they always get it done fax temporary cards i really appreciate the good quality we have gotten since changing to them and much cheaper insurance"
We responded:
"Thank you, Annette, for sharing your experience with us. We're glad to hear that our team has been able to assist you efficiently with your vehicle insurance needs and provide you with more affordable options. Your support means a lot to us!"
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Meleah Morrison

June 13, 2026

5  out of  5
rating by Meleah Morrison
"Tatum did a fantastic job and communicated fast with us answering our questions, took care of sending info and check to mortgage company. -Brian and Meleah"
We responded:
"Thank you very much for your valuable feedback. We are truly glad to hear that Tatum was able to assist you efficiently and effectively handle the communication with your mortgage company. Your support and trust in our services mean a great deal to us, and we appreciate you taking the time to share your experience!"
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Raeannah Rich

June 12, 2026

5  out of  5
rating by Raeannah Rich
"Tatum was really sweet, she has great customer service skills. She got us exactly what we needed in a very timely matter."
We responded:
"Thank you so much, Raeannah, for your wonderful feedback! We're thrilled to hear that Tatum provided you with excellent customer service and took care of your needs so quickly. We truly appreciate your support and can't wait to serve you again!"
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David Nash

June 10, 2026

5  out of  5
rating by David Nash
"Honest and helpful."
We responded:
"Thank you, David, for your feedback. We're glad to hear that you found our service honest and helpful. If you have any more questions or need assistance, feel free to reach out."
Profile photo of Karrie Darnell

Karrie Darnell

June 3, 2026

5  out of  5
rating by Karrie Darnell
"I got an amazing insurance policy, with a bargain deal price. I left a car insurance of 7yrs and came to State Farm, I was super nervous but they was so kind and helpful. Only bad thing I could say is, I wish I would of become a member with State Farm sooner. Wonderful insurance company ❤️"
We responded:
"Karrie, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Travis "
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Heather Whitney

June 2, 2026

5  out of  5
rating by Heather Whitney
"I've got to say I'm extremely impressed by Tiffany at state farm!! I've been struggling to find good car insurance at a decent rate with a agent I can trust!! Tiffany got me set up in minutes!! Everything was explained to me, there was so questions left unanswered!! She took care of everything and found me the best rate possible!! I highly recommend talking to her first before you go anywhere else!!!

Update!** Still with state farm and just got renters insurance! I must say Tiffany has been absolutely wonderful! I enjoy talking to her, she such a kind and compassionate person and that alone will always keep me at state farm!! Thank you for everything!!"
We responded:
"Thank you, Heather, for sharing your experience with Tiffany at our agency! It's great to hear that she was able to assist you quickly and thoroughly, ensuring all your questions were answered. We appreciate your recommendation and look forward to continuing to serve you. "
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Amanda Groves

May 19, 2026

5  out of  5
rating by Amanda Groves
"They were able to help me without a problem."
We responded:
"Thank you, Amanda, for your feedback. We're glad to hear that we could assist you smoothly. Your support means a lot to us."
Profile photo of Derius Harris

Derius Harris

May 19, 2026

5  out of  5
rating by Derius Harris
"Tatum was great fast quick to the point she saved me about $45 bucks a month I most definitely recommend them they have great customer service and nose exactly what they're doing !!"
We responded:
"Thank you for your outstanding review! We're thrilled to hear that Tatum provided you with excellent service and savings. "
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Brittany Tucker

May 18, 2026

5  out of  5
rating by Brittany Tucker
"Super helpful everytime I have questions!"
We responded:
"Thank you, Brittany, for your thoughtful feedback! We’re delighted to hear that our team has been helpful whenever you’ve had questions. Your support and kind words truly mean a great deal to us."
Profile photo of Pat Griffin

Pat Griffin

May 12, 2026

5  out of  5
rating by Pat Griffin
"Great service! Very helpful and easy to work with!"
We responded:
"Pat, we truly appreciate your support and kind feedback! It’s great to hear you had an easy and helpful experience working with our team. Thank you again for taking the time to share your thoughts."
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Sean Cogdill

May 4, 2026

5  out of  5
rating by Sean Cogdill
"Tiffany was a big help with getting my insurance going again"
We responded:
"Sean, our efficiency of service comes easy when we love helping our customers! Thank you so much for sharing! - Travis "
Profile photo of Chaney Collins

Chaney Collins

April 9, 2026

5  out of  5
rating by Chaney Collins
"So glad I made the choice to get a quote by Tatum. You can tell she truly cares about the customers and what fits them best. She was super quick with getting me a quote! She explained everything to me, also made sure to answer any questions I had. I will recommend Tatum at State Farm anytime somebody ask me about getting insurance!!!"
We responded:
"Thank you, Chaney, for sharing your experience with Tatum! It's great to hear how she provided quick and thorough service while addressing all your questions. We appreciate your recommendation and look forward to assisting you and others in the future."
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William McFarland

April 8, 2026

5  out of  5
rating by William McFarland
"Very quick and great pricing"
We responded:
"Thank you, William, for your feedback! We're glad to hear you found our service quick and our pricing great. Your support means a lot to us."
Profile photo of Robert Martin

Robert Martin

April 1, 2026

5  out of  5
rating by Robert Martin
"The staff at Travis Terrell State Farm is always friendly, knowledgeable and helpful."
We responded:
"Thank you, Robert, for your kind words about our team. We're glad to hear that you find our staff friendly, knowledgeable, and helpful. Your feedback means a lot to us."
Profile photo of Alexis Frogue

Alexis Frogue

April 1, 2026

5  out of  5
rating by Alexis Frogue
"Tatum was great and explained things thoroughly and easily for me to understand !!"
We responded:
"Thank you, Alexis, for your feedback! We're glad to hear that Tatum was able to explain everything clearly for you. Your support means a lot to us."
Profile photo of Joshua McCoy

Joshua McCoy

March 31, 2026

5  out of  5
rating by Joshua McCoy
"When called, she was extremely nice. I was quoted a good rate and they met me at my level. Full stars!"
We responded:
"Thank you for your feedback! We're glad to hear that you had a positive experience and that our team was able to meet your needs with a good rate. We appreciate your support!"
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jennifer freeman

March 30, 2026

5  out of  5
rating by jennifer freeman
"Very friendly and helpful"
We responded:
"Thank you, Jennifer, for your kind words. We're glad to hear that you found our team friendly and helpful. Your feedback means a lot to us."
Profile photo of Edward Ruggerio

Edward Ruggerio

March 30, 2026

5  out of  5
rating by Edward Ruggerio
"great ppl to work with and hope to do Business years to come"
We responded:
"Thank you, Edward, for your kind words and the 5-star rating. We're glad to hear that you find our team great to work with. We look forward to continuing our business relationship for many years. "
Profile photo of Amos Orr

Amos Orr

March 27, 2026

5  out of  5
rating by Amos Orr
"Prices were way lower than expected. On both the home owners and the auto. I would recommend checking and comparing rates. I am highly satisfied with the services provided"
We responded:
"Thank you, Amos, for sharing your experience with us. We're glad to hear that our rates for both homeowners and auto insurance met your expectations. Your recommendation means a lot to us."
Profile photo of John Wells

John Wells

March 24, 2026

5  out of  5
rating by John Wells
"Tiffany did a great job shes #1 in my book!!"
We responded:
"Thank you, John, for recognizing Tiffany's efforts! We're glad to hear she made such a positive impact. Your feedback is greatly appreciated."
Profile photo of Teddy Stinson

Teddy Stinson

March 23, 2026

5  out of  5
rating by Teddy Stinson
"Tiffany and all the crew at Travis Terrell state farm insurance in Benton Ky, are awesome i have gotten my 3rd insurance policy there, and they are always so nice and quick about getting you in and out. i don’t much brag on insurance companies but this company and Tiffany are worth bragging about. thanks for you quick curious service."
We responded:
"Thank you, Teddy, for your kind words about Tiffany and the team. We're glad to hear that you've had such positive experiences with us and appreciate your continued trust. Your feedback means a lot to us. "
Profile photo of Laura Newton

Laura Newton

March 21, 2026

5  out of  5
rating by Laura Newton
"You did an amazing job explaining everything to me. You guys do amazing!!!!"
We responded:
"Thank you for the 5 stars, Laura! We appreciate it. "