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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matt Sutman

December 16, 2025

5  out of  5
rating by Matt Sutman
"Haylee Mathis is the most helpful agent I’ve dealt with. She definitely deserves a raise."
We responded:
"Thank you, Matt, for your feedback! We're glad to hear that Haylee has been so helpful to you. Your support means a lot to us. "
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Kelly Cardenas

December 16, 2025

5  out of  5
rating by Kelly Cardenas
"Great office with a welcoming atmosphere and a truly positive team. Everyone was friendly and professional, and Haylee was super helpful in finding the best life insurance for my needs. Highly recommend!"
We responded:
"Thank you, Kelly, for your kind words! We're glad to hear that Haylee and the team were able to assist you with your life insurance needs in such a friendly and professional manner. We appreciate your recommendation!"
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Bridget Haworth

December 16, 2025

5  out of  5
rating by Bridget Haworth
"Saving me money! And they was super fast to do it!"
We responded:
"Thank you, Bridget, for sharing your experience! We're glad to hear that we could help you save money quickly. If you need anything else, feel free to reach out."
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Quinton Taylor

December 15, 2025

5  out of  5
rating by Quinton Taylor
"I was help by the two nicest ladies. Jacquelyn at the front desk and Tiffany as a agent. They got me a quote I could refuse. Thank yall so much for your assistance in my insurance needs"
We responded:
"Thank you, Quinton, for sharing your experience with us. We're glad Jacquelyn and Tiffany could assist you with your insurance needs. Your feedback means a lot to our team. "
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April Richard

December 7, 2025

5  out of  5
rating by April Richard
"Spoke to Tiffany with Travis Terrell office and had my renters insurance moved to a different address. She explained everything to me very thorough and gave me a wonderful quote. I love this office cause they have always taken very good care of me and my family. If you need anything please contact Tiffany or anyone at the Travis Terrell State Farm office and they will take great care of you."
We responded:
"Thank you, April, for sharing your experience with Tiffany and our office. We're glad to hear that everything was explained thoroughly and that you're satisfied with the service. We appreciate your trust in us to take care of you and your family. "
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Megan Born

December 2, 2025

5  out of  5
rating by Megan Born
"They are always so kind and professional!"
We responded:
"Thank you, Megan, for your kind words and for taking the time to leave us a review. We're glad to hear that our team's professionalism made a positive impression on you. If you ever need assistance, feel free to reach out."
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Fantasy Chefs

November 25, 2025

5  out of  5
rating by Fantasy Chefs
"Tip top service from the team. Would highly recommend."
We responded:
"We appreciate you! Building long-term relationships with our customers is what it’s all about, and we’re so happy to have you as part of our insurance family! "
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J Travis

November 22, 2025

5  out of  5
rating by J Travis
"The entire process of getting our homeowners policy was so easy. We were able to do the entire process by text, which was prefect! The prices were also very reasonable compared to other companies and Tatum was great to work with. Thank you!"
We responded:
"Thank you, J Travis, for your kind words and for choosing us for your homeowners policy. It's great to hear that the process was convenient for you and that Tatum provided excellent service. We appreciate your feedback and look forward to assisting you in the future."
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Anthony Thomas

November 20, 2025

5  out of  5
rating by Anthony Thomas
"Bought a Wrangler Rubicon three weeks ago. Had been a Progressive customer and when I went to add the Jeep and take off the two other cars, my rate actually doubled. I began the search for new insurance and punched into a website to see what was out there. Tatum called me the next day, and gave me a quote that saved me a lot. We scheduled for the actual payment and switch for Friday, advising her I worked until 3:30A so please not to call until after 1. She called me after 2 and we got it handled. It was easy, the price matched the quote, and I’m very happily saving money on my insurance and back to State Farm for auto and renters. Easy process, great service, and very understanding of time. Nice to have an actual agent again, too. 800 numbers are not really my favorite. Thanks Tatum! Now I just have to figure out how to keep it clean. 🤣😂"
We responded:
"Thank you, Anthony, for sharing your experience with us. We're glad to hear that Tatum was able to assist you effectively and that you're satisfied with the service and savings. If you need any further assistance, feel free to reach out."
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Daniel Lohbeck

November 20, 2025

5  out of  5
rating by Daniel Lohbeck
"Very helpful and quick to respond."
We responded:
"Thank you, Daniel, for your kind words and the great rating. It's great to hear that you found our service helpful and responsive. We're here whenever you need us."
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Garrett Clark

November 17, 2025

5  out of  5
rating by Garrett Clark
"I've had multiple great experiences with the team, recently with Haylee who I worked with for a life insurance policy."
We responded:
"Thank you, Garrett, for your kind words and for choosing us for your insurance needs. We're glad to hear that Haylee and the team have provided you with great experiences. We look forward to continuing to serve you. Take care!"
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Dalton Elkins

November 17, 2025

5  out of  5
rating by Dalton Elkins
"Jessica helped save me so much money!!! She was very quick and friendly. I would definitely recommend 10\10!!! Huge thank you to Travis and his amazing team!!!"
We responded:
"Thank you, Dalton, for your kind words! We're glad Jessica could assist you and make a difference. We appreciate your recommendation and support!"
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L Bradford

November 13, 2025

5  out of  5
rating by L Bradford
"Tiffany was very professional and knowledgeable. She helped me get a discount and added life insurance to my policy. Thanks. I've been with them since 2014 and don't plan on leaving. 😄"
We responded:
"Thank you, L Bradford, for your kind words and for being a loyal customer since 2014. It's great to hear that Tiffany was able to assist you with your policy and find you a discount. We appreciate your continued trust in us. 😊 "
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Keisha Workman

November 12, 2025

5  out of  5
rating by Keisha Workman
"State Farm is absolutely amazing one of the best insurance companies I've had, prices are amazing and the discounts are a life saver. I would highly recommend, Travis has been so helpful and always there when I need him! So thank you State Farm for everything you guys do!"
We responded:
"Thank you, Keisha, for your kind words and recommendation! We're glad to hear that our team has been helpful and that you're satisfied with our services and discounts. We appreciate your feedback and look forward to continuing to serve you. "
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7Britany Upchurchjk

November 4, 2025

5  out of  5
rating by 7Britany Upchurchjk
"Fast, easy, affordable car insurance just call Tatum at State Farm. She's the best!"
We responded:
"We’re so grateful for your five-star review! Our team works hard to provide expert guidance and a smooth experience, and we’re thrilled to know we met your expectations. Thank you for choosing us! "
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Renee Jones

November 3, 2025

5  out of  5
rating by Renee Jones
"Tatum was great and saved me $114 a month 🤗"
We responded:
"Thank you, Renee, for your feedback! It's great to hear that Tatum was able to help you save money. If you have any more questions or need further assistance, feel free to reach out."
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Jonathan Byrd

October 6, 2025

5  out of  5
rating by Jonathan Byrd
"Tiffany was great to work with on getting life insurance set up and very friendly, highly recommended!"
We responded:
"Thanks for choosing us, Jonathan! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
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John Allgeier III

October 6, 2025

5  out of  5
rating by John Allgeier III
"I was helped with my auto insurance by Tiffany and she did an unbelievable job talking me through the whole process. Great communication across the board and an awesome team to work with!"
We responded:
"Thank you, John, for your kind words about your experience with Tiffany and our team. We're glad to hear that the communication met your expectations and that you found the process smooth. We appreciate your feedback and look forward to assisting you in the future."
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Beauty and the Beat Makeup Artistry

September 29, 2025

5  out of  5
rating by Beauty and the Beat Makeup Artistry
"The staff there is amazing! Tiffany is an earth angel and assisted me with a claim and billing injury I had. Highly recommended. Not to mention the price for coverage!!"
We responded:
"Thank you for your thoughtful review! Our team is dedicated to providing personalized service and peace of mind, and we’re so glad to hear we met your expectations. We appreciate your trust and look forward to serving you for years to come! "
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Kenneth Lakes

September 8, 2025

5  out of  5
rating by Kenneth Lakes
"Friendly honest people. Agent Tatum was very knowledgeable and helpful in getting me the auto insurance that I needed to keep me legal in Kentucky and at a reasonable price."
We responded:
"Thank you, Kenneth, for your kind words. It's great to hear that Tatum was able to assist you with your auto insurance needs. We appreciate your feedback and look forward to serving you in the future."
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Shannon Moore

September 8, 2025

5  out of  5
rating by Shannon Moore
"Very friendly and very good at satisfying my needs. Great service."
We responded:
"Thank you, Shannon, for your kind words and for taking the time to leave a review. We're happy to hear that you found our service friendly and satisfactory. If you need anything else, feel free to reach out."
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Cassie Harris

August 29, 2025

5  out of  5
rating by Cassie Harris
"I could not be happier with switching to State Farm. Maria has been amazing to work with & has saved me so much money! I would recommend them to anyone looking for insurance!"
We responded:
"Thank you, Cassie, for your kind words and for choosing us for your insurance needs. It's great to hear that Maria has been able to assist you so effectively. We appreciate your recommendation and look forward to continuing to serve you. "
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Ashley Mitchell

August 24, 2025

5  out of  5
rating by Ashley Mitchell
"Tatum was very helpful when I switched to State Farm for my car insurance. She answered all my questions and was pleasant to speak with!"
We responded:
"Thank you, Ashley, for your kind words about Tatum. We're glad she could assist you with your car insurance needs and make the process smooth. If you have any more questions or need further assistance, feel free to reach out."
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Lynn Peeler

August 21, 2025

5  out of  5
rating by Lynn Peeler
"Tatum must have been reading my mind! I was actually searching for car insurance when a text can't thru from State Farm, it was Tatum with a message regarding car insurance so I gave her a call, long story real short, I now have car insurance. Precise timing, and to be totally honest, it was the smoothest transaction I ever had getting car insurance. More cars to cover! Tatum, Thank You!"
We responded:
"Thank you, Lynn, for sharing your experience with us! We're glad to hear that Tatum was able to assist you at just the right moment and make the process smooth. If you need any further assistance or have more cars to cover, feel free to reach out."
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Matthew Smyrski

August 14, 2025

5  out of  5
rating by Matthew Smyrski
"Absolutely the best customer service I’ve ever had dealing with an insurance company! Maria and Travis are the best other jobs. Maria is quick efficient and listens. Everything is very straightforward with no flaw. I will absolutely be doing business with them again."
We responded:
"Thank you, Matthew, for your fantastic feedback! We're delighted to hear that we made your experience straightforward and efficient. We look forward to serving you again in the future."