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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amos Orr

March 27, 2026

5  out of  5
rating by Amos Orr
"Prices were way lower than expected. On both the home owners and the auto. I would recommend checking and comparing rates. I am highly satisfied with the services provided"
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John Wells

March 24, 2026

5  out of  5
rating by John Wells
"Tiffany did a great job shes #1 in my book!!"
We responded:
"Thank you, John, for recognizing Tiffany's efforts! We're glad to hear she made such a positive impact. Your feedback is greatly appreciated."
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Danny

March 23, 2026

5  out of  5
rating by Danny
"absolutely wonderful service!"
We responded:
"Thank you, Danny, for your feedback! We're glad to hear you had a great experience with our service. If you need anything else, feel free to reach out."
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Teddy Stinson

March 23, 2026

5  out of  5
rating by Teddy Stinson
"Tiffany and all the crew at Travis Terrell state farm insurance in Benton Ky, are awesome i have gotten my 3rd insurance policy there, and they are always so nice and quick about getting you in and out. i don’t much brag on insurance companies but this company and Tiffany are worth bragging about. thanks for you quick curious service."
We responded:
"Thank you, Teddy, for your kind words about Tiffany and the team. We're glad to hear that you've had such positive experiences with us and appreciate your continued trust. Your feedback means a lot to us. "
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Laura Newton

March 21, 2026

5  out of  5
rating by Laura Newton
"You did an amazing job explaining everything to me. You guys do amazing!!!!"
We responded:
"Thank you for the 5 stars, Laura! We appreciate it. "
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Mary Stevenson

March 19, 2026

5  out of  5
rating by Mary Stevenson
"Tiffany was very helpful and was able to answer my questions so that I could understand them. Would definitely recommend to anyone."
We responded:
"Thank you, Mary, for your feedback! We're glad Tiffany could assist you and make everything clear. Your recommendation means a lot to us. "
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Shanno Elam

March 18, 2026

5  out of  5
rating by Shanno Elam
"Create Customer Service!"
We responded:
"Thank you, Shanno, for the 5-star rating! We're glad to hear that our customer service made a positive impact. If you need anything else, feel free to reach out. "
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Sean Cogdill

March 17, 2026

5  out of  5
rating by Sean Cogdill
"Tiffany was a big help with getting my insurance going again"
We responded:
"Sean, our efficiency of service comes easy when we love helping our customers! Thank you so much for sharing! - Travis "
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Austin Tidwell

March 17, 2026

5  out of  5
rating by Austin Tidwell
"very helpful with the whole process"
We responded:
"Thank you, Austin, for your feedback. I'm glad we could assist you throughout the process. If you need anything else, feel free to reach out."
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linda daffner

March 11, 2026

5  out of  5
rating by linda daffner
"So patient and helpful"
We responded:
"Thank you, Linda, for your kind words. We're glad to hear that our patience and assistance met your expectations. Your support means a lot to us."
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Lupe Bauman

March 10, 2026

5  out of  5
rating by Lupe Bauman
"State Farm Travis Terrell is all you need for any type of insurance you need. He has helped me when we had a tornado come through, claim on my vehicle when I needed work done. he is always there for you just one phone call away.the girls in the office are very to talk too and let's not forget Travis's dog Jake! Lupe Bauman"
We responded:
"Thank you, Lupe, for your kind words and for sharing your experience with us. We're glad to hear that Travis and the team, including Jake, have been able to assist you during those times. Your support means a lot to us. "
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David Adkins

March 10, 2026

1  out of  5
rating by David Adkins
"Tiffany contacted me off the Internet and I like what she had to say. She was very kind straight to the point and very helpful After it was all over Tiffany failed to mention about the monitoring device that was sent to me that is the deal breaker if I must put that in my vehicle just refund my money I will go elsewhere Best regards Mr. D. Adkins"
We responded:
"Thank you, David, for sharing your experience with Tiffany. It's great to hear that she was kind, direct, and helpful in assisting you. We appreciate your feedback and your trust in our team. "
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Trissa Acton

March 5, 2026

5  out of  5
rating by Trissa Acton
"Tiffany helped us get our insurance quote and she was a delight!! She was very welcoming and patient during the whole process. Tiffany went above and beyond to get us a excellent quote. She is very knowledgeable and explained everything to us in terms we understood and didn't pressure us to buy anything extra. I will definitely recommend her to anyone who is needing a quote for any insurance needs you need!! 5+ stars!!"
We responded:
"Thank you, Trissa, for sharing your experience with Tiffany! We're glad to hear that she was welcoming and patient, and that she provided you with an excellent quote without any pressure. Your recommendation means a lot to us. "
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Jennifer Brock

March 4, 2026

5  out of  5
rating by Jennifer Brock
"Best State Farm agents ever!! They never let me down."
We responded:
"Thank you, Jennifer, for the 5-star rating! We appreciate your support and are glad to have you as part of our State Farm family. If you ever have any questions or need assistance, feel free to reach out. "
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Makenna Wall

March 2, 2026

5  out of  5
rating by Makenna Wall
"jessica helped me and she was amazing!"
We responded:
"Thank you, Makenna, for your feedback! We're glad to hear that Jessica provided you with amazing assistance. Your support means a lot to us. "
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Cheslie Solomon

February 27, 2026

5  out of  5
rating by Cheslie Solomon
"Tiffany was great from the first phone call, she made the process easy and provided great quotes. I was greeted in the office and Tiffany was able to save us money and left the office with Home and Auto insurance! We look forward to doing more business with her!"
We responded:
"Thank you, Cheslie, for sharing your experience! It's great to hear that Tiffany made the process smooth and helped you save on Home and Auto insurance. We look forward to assisting you with any future needs. "
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ariel harshfield

February 25, 2026

5  out of  5
rating by ariel harshfield
"⭐⭐⭐⭐⭐ i cannot say enough great things about tatum! she was incredibly thorough, knowledgeable, and genuinely kind throughout the entire process. she took the time to explain everything clearly, answered all of my questions with patience, and made sure i truly understood my options. her customer service was outstanding, you can tell she genuinely cares about the people she helps. she brought such a positive attitude and enthusiasm to the experience, which made something that can usually feel stressful so much easier. tatum also helped me bundle my auto and renters insurance seamlessly, making sure i received the best coverage at the best value. she really went above and beyond. travis should be extremely proud of the way she represents the team. tatum is a true asset, and i highly recommend working with her!"
We responded:
"Thank you, Ariel, for sharing your experience with Tatum! It's great to hear how thorough, knowledgeable, and kind she was in helping you with your insurance needs. We're glad she made the process easier and provided outstanding service. "
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Carina Simmons

February 24, 2026

5  out of  5
rating by Carina Simmons
"I have known Travis for a long time and can confidently say he is person of diligence and integrity. He and his team are the best out there!!"
We responded:
"Thank you, Carina, for your kind words and for trusting us over the years. We're grateful to have you as part of our community and are always here to help with your insurance needs. "
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Lori Carter

February 24, 2026

5  out of  5
rating by Lori Carter
"Very nice and got ever needed taken care of very quickly. I would highly recommend this company."
We responded:
"Thank you, Lori, for your kind words and recommendation. We're glad to hear that everything was taken care of quickly for you. If you need anything else, feel free to reach out. "
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Ethan Odom

February 23, 2026

5  out of  5
rating by Ethan Odom
"Tatum was very prompt and insightful when taking out insurance on a Kioti tractor. The whole process took only 30 minutes and did not ask for un-necessary documents/information. Thank you all for the excellent customer service!"
We responded:
"Thank you, Ethan, for sharing your experience with us! We're glad to hear that Tatum was able to assist you efficiently with your Kioti tractor insurance. We appreciate your feedback and look forward to serving you again. "
Profile photo of Jamie Jackson

Jamie Jackson

February 20, 2026

5  out of  5
rating by Jamie Jackson
"We live in Missouri and needed insurance for a home we purchased in KY. Tatum was fantastic to work with and had a quote over for a within the hour. She had all of our coverages spot on and made this an easy and enjoyable transaction. Thanks Tatum👊"
We responded:
"Thank you, Jamie, for sharing your experience! It's great to hear that Tatum was able to assist you quickly and accurately with your home insurance needs in KY. We appreciate your feedback and look forward to serving you again. "
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Madison Hall

February 20, 2026

5  out of  5
rating by Madison Hall
"Tatum is absolutely awesome! She helped me work through everything and got me set up, I really appreciate her being so kind and understanding."
We responded:
"Thank you, Madison, for your feedback! We're glad to hear that Tatum was able to assist you effectively and provide the support you needed. Your appreciation means a lot to us. "
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Andy Thompson

February 20, 2026

5  out of  5
rating by Andy Thompson
"Tiff did great job. Great quote!!!"
We responded:
"Thank you, Andy, for sharing your experience! We're glad to hear that Tiff provided you with a great quote. Your feedback means a lot to us. "
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Mark Hobbs

February 14, 2026

5  out of  5
rating by Mark Hobbs
"Very friendly super helpful help me bundle up my insurance and save money Everyone there was great also have very cheap prices in my opinion for insurance"
We responded:
"Thank you, Mark, for your feedback! It's great to hear that our team was able to assist you in bundling your insurance and saving money. We appreciate your support and look forward to continuing to serve you. "
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Raymond Humphrey

February 13, 2026

5  out of  5
rating by Raymond Humphrey
"From the moment I have switched to State Farm with Travis Terrel everyone has been very nice and helpful all the workers are extremely nice and very good at their jobs I literally have not had a bad experience yet all my insurances are now through them and Tiffany keeps you up to date on all the new policies and reaches out to you so you don’t miss anything if you want fast Good and reliable service I highly recommend switching to this State Farm"
We responded:
"Thank you, Raymond, for sharing your experience with us! It's great to hear that our team, especially Tiffany, has been helpful in keeping you informed about your policies. We appreciate your recommendation and look forward to continuing to provide you with reliable service. "