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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Trinity Morris

Trinity Morris

May 1, 2025

5  out of  5
rating by Trinity Morris
"Tatum was great to work with on both our home and auto insurance. Great and fast customer service."
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Stephanie Hall

May 1, 2025

5  out of  5
rating by Stephanie Hall
"Tatum is the best! She gave me a quote that was way better than what I was paying with another company. The process was quick and painless. She was so efficient and professional, but most importantly she was extremely friendly. I would recommend her to take care of your insurance needs."
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Morgan Henderson

May 1, 2025

5  out of  5
rating by Morgan Henderson
"Wonderful service and great workers"
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Hannah Howard

April 25, 2025

5  out of  5
rating by Hannah Howard
"Tiffany was very polite, patient and kind working with me on the phone to make the effort to get my new car on my insurance policy and we added renters in which I knew I was going to need."
We responded:
"Thank you, Hannah, for sharing your experience with us. We're glad to hear that Tiffany was able to assist you effectively with your insurance needs. If there's anything else we can help you with, feel free to reach out."
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E J

April 24, 2025

5  out of  5
rating by E J
"I just have to say that Haylee went above and beyond to help me out with my insurance! I travel the country for work and when I happened to be in town I made one phone call and she was able to help me handle all of my needs! Haylee’s great customer service and overall friendly demeanor is what will keep me as a customer with Travis Terrell insurance for a lifetime!"
We responded:
"Thank you, E J, for sharing your experience with us. We're glad to hear that Haylee was able to assist you so effectively and that her customer service made a positive impact. We appreciate your loyalty and look forward to continuing to serve your insurance needs."
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William Haynes

April 11, 2025

5  out of  5
rating by William Haynes
"Tiffany was great, came in to add a motorcycle to my policy. She was able to get it done and have me on my way in less that 15 minutes. Outstanding service."
We responded:
"Thank you for your wonderful feedback. We're thrilled to hear that Tiffany was able to assist you efficiently with your windshield replacement. Your satisfaction is our priority, and we appreciate your 5-star rating."
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Kim Hook

April 2, 2025

5  out of  5
rating by Kim Hook
"Very friendly, knowledgeable and professional staff! They got me the best rate possible for my vehicle and I highly recommend them for any type of insurance needs!"
We responded:
"It’s customers like you, Kim, that make what we do so rewarding! Thank you for the five-star review and for trusting us with your coverage needs."
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Brad Miller

April 2, 2025

5  out of  5
rating by Brad Miller
"Tatum did a fantastic job setting me up small business insurance. The office is a very bright and friendly place. Travis has developed a great team."
We responded:
"Thank you, Brad, for your fantastic feedback! We're delighted to know that Tatum delivered exceptional service and that you appreciated the atmosphere of our office. We value your kind words about our team and look forward to continuing to assist you with your insurance needs."
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Teresa Hardison

April 1, 2025

5  out of  5
rating by Teresa Hardison
"I have had an excellent experience changing insurance companies. I got quotes very fast and they were awesome about making sure I got the deductibles I wanted"
We responded:
"Thank you, Teresa, for sharing your positive experience with us! We're thrilled to hear that the process was smooth and that we could meet your needs with the right deductibles. If you have any more questions or need further assistance, feel free to reach out anytime."
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Jamie Wallace

March 29, 2025

5  out of  5
rating by Jamie Wallace
"Great experience all around with this company!! They try to get you as many discounts with the lowest bill total to fit your budget. Jessica is amazing and goes above and beyond to help if you have any questions or issues, she’s even helped me while not even being at work physically now that’s dedication if you ask me!!! Travis is very nice and also willing to help!! Love this company and the awesome people that work there!!"
We responded:
"Thank you, Jamie, for your wonderful feedback! We're thrilled to hear about your positive experience with our team, especially Jessica and Travis. We appreciate your kind words and are always here to help with any of your insurance needs. "
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Marsha Reed

March 28, 2025

5  out of  5
rating by Marsha Reed
"Travis and his staff are very friendly and knowledgeable. They schedule appointments with you to see if you have any questions about your coverage and advise you of other coverages that are available to you. They are willing to help you “like a good neighbor “! The office has a laid back atmosphere that makes you feel comfortable. I would definitely recommend Travis Terrell as your State Farm agent."
We responded:
"Thank you, Marsha, for your wonderful feedback! We're thrilled to hear that you felt comfortable and well-informed during your visits. It's our pleasure to assist you, and we truly appreciate your recommendation."
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Kristie Cordes

March 27, 2025

5  out of  5
rating by Kristie Cordes
"Travis and staff have always been great. I like the fact they have email, and text for communication. They always answer the phone in a timely matter. I have been with State Farm for about 7yrs and the same office. I would recommend Travis and his staff to anyone."
We responded:
"Thank you, Kristie, for your kind words and for being with us for 7 years! We're thrilled to hear that our communication methods and service have met your expectations. Your recommendation means a lot to us, and we look forward to continuing to serve you."
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Sonja Collins

March 20, 2025

5  out of  5
rating by Sonja Collins
"Great customer service! Jessica was very helpful, knowledgeable & patient. She answered all questions regarding coverage. True satisfaction!"
We responded:
"Thank you for your thoughtful review, Sonja! It’s always our goal to provide clear, professional, and friendly service, and we’re so glad to know we delivered. We appreciate your trust in us! "
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Freddy Roque

March 7, 2025

5  out of  5
rating by Freddy Roque
"Super fast and personal experience with Maria last week! She got me all set up with auto and home insurance. My mortgage company was barely covering anything with an automated policy and Maria saved me from being severely under insured; especially with this hurricane that crossed our country! Luckily, everything is fine this week. Thank you so much!"
We responded:
"Thank you, Freddy! We're thrilled to hear about your positive experience with Maria. Ensuring you have the right coverage is our priority, especially in challenging times. We're glad everything is fine and appreciate your trust in us."
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Sylvia Taylor

March 3, 2025

5  out of  5
rating by Sylvia Taylor
"I just wanted to share a review on Tiffany Lile! She has been so kind and helpful! She was able to give me a quote in no time! She was very professional and efficient!!"
We responded:
"Thank you, Sylvia, for your fantastic review of Tiffany Lile! We're thrilled to hear that she offered you efficient and professional service. Your feedback means a lot to us and inspires us to keep providing exceptional service."
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Payslee Cole

March 3, 2025

5  out of  5
rating by Payslee Cole
"Jessica was amazing!!! I talked to her over the phone and she got everything set up. It was a quick and easy process. Once I arrived everyone was so friendly. They even gifted us Girl Scout cookies on the way out. 10/10 recommend for anyone looking for insurance. Thanks you guys."
We responded:
"Thank you, Payslee, for your nice review! We’re really happy to hear you had a good experience with Jessica and our team. It makes us smile to know you liked the Girl Scout cookies too! Your recommendation means a lot to us, and we look forward to serving you again soon."
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Matt Lacefiled

February 27, 2025

5  out of  5
rating by Matt Lacefiled
"They were great help and gave me the best deals!"
We responded:
"Thank you, Matt, for your great review! We're happy to hear you had a good experience and found the best deals with us. Your satisfaction is important to us, and we look forward to helping you again. "
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Shari Konkol

February 27, 2025

5  out of  5
rating by Shari Konkol
"Tatum was extremely helpful. Would definitely recommend them!"
We responded:
"Thank you, Shari, for your great review! We're happy to hear that Tatum gave you excellent service. Your recommendation really matters to us. If you need more help, just let us know. "
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Pamela Hutchins

February 27, 2025

5  out of  5
rating by Pamela Hutchins
"Tatum worked with me she was very quick at getting me my insurance at a much more decent price than I was having to pay Excellent service I had recommend her for your insurance needs"
We responded:
"We’re so glad we could help you find the right coverage, Pamela! We believe in making insurance personal, and we’re happy to hear that reflected in your experience. "
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Samatha Watkins

February 27, 2025

5  out of  5
rating by Samatha Watkins
"We did all of our dealings with Tatum. She went over and beyond to answer any and all questions we had. She is AWESOME at her job and State Farm is very lucky to have her. If there was more Tatum’s in the world it would be better. She got our trucks house lawn more and side x sides quoted in no time and we are thankful for her and the time she spend helping us."
We responded:
"Thanks, Samantha! We love helping people find the right coverage, and it means so much to hear that you had a great experience with us. We’re always here for you!"
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Sabrina Blair

February 27, 2025

5  out of  5
rating by Sabrina Blair
"Switching to State Farm was the best and easiest decision. Travis and Jessica were amazing to work with. Very friendly and amazing customer service."
We responded:
"Thanks, Sabrina, for your amazing review! We're glad switching to State Farm was a great choice for you. Travis and Jessica are happy to have offered you excellent service. We appreciate your trust!"
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R E

February 7, 2025

5  out of  5
rating by R E
"Everybody was very friendly, very helpful, and very understanding. I was working with Jessica and I stopped responding to her reaching out for 2 months because I was in the hospital after a stroke. She remembered me when I was able to come back into the office as she was leaving for her lunch break. She turned right around to help us continue solidifying our policy and kept prices affordable. She was a delight to work with, very optimistic and encouraging about my situation. My family and I were blessed to be taken care of by Jessica and Travis today!"
We responded:
"Thank you, R E, for sharing your experience. We're thrilled to hear that Jessica provided such exceptional service during a challenging time. Your kind words inspire us to continue delivering outstanding support. We appreciate your trust in us!"
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Travis Taylor

February 6, 2025

5  out of  5
rating by Travis Taylor
"Tiffany was very helpful fixing an issue with our billing discount. Great customer service!"
We responded:
"Thank you, Travis! We're delighted to hear that Maria provided you with excellent service and the best options for your needs. Your satisfaction is our priority, and we appreciate your kind words."
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Sarah Andrews

February 5, 2025

5  out of  5
rating by Sarah Andrews
"Couldn't ask for a better insurance team!!! Always looking out for your best intrest,weather it's getting you that low rate we all want and need or answering any questions you have! I highly recommend choosing Travis Terrels office for all your insurance needs!!! Jessica is the agent I work with and my fiancé's agent Tatumn is also so so wonderful give them call and see what they can save you!!!"
We responded:
"Sarah, thank you for your wonderful review! We're thrilled to hear that Jessica and Tatumn have provided you with excellent service. Your recommendation means a lot to us. We're committed to continuing to meet your insurance needs with the same dedication. "
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Ron Woodland

January 31, 2025

5  out of  5
rating by Ron Woodland
"I wanted to say I’m very happy with my agent Travis Terrell today I spoke to his agent Tiffany and she took care of my needs very friendly and got it done Quickly, She’s a sweetheart."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Tiffany provided you with excellent service. Your satisfaction is our priority, and your kind words motivate us to continue delivering exceptional experiences. "