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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Adkins

David Adkins

March 5, 2026

5  out of  5
rating by David Adkins
"Tiffany contacted me off the Internet and I like what she had to say. She was very kind straight to the point and very helpful."
We responded:
"Thank you, David, for sharing your experience with Tiffany. It's great to hear that she was kind, direct, and helpful in assisting you. We appreciate your feedback and your trust in our team. "
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Trissa Acton

March 5, 2026

5  out of  5
rating by Trissa Acton
"Tiffany helped us get our insurance quote and she was a delight!! She was very welcoming and patient during the whole process. Tiffany went above and beyond to get us a excellent quote. She is very knowledgeable and explained everything to us in terms we understood and didn't pressure us to buy anything extra. I will definitely recommend her to anyone who is needing a quote for any insurance needs you need!! 5+ stars!!"
We responded:
"Thank you, Trissa, for sharing your experience with Tiffany! We're glad to hear that she was welcoming and patient, and that she provided you with an excellent quote without any pressure. Your recommendation means a lot to us. "
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Jennifer Brock

March 4, 2026

5  out of  5
rating by Jennifer Brock
"Best State Farm agents ever!! They never let me down."
We responded:
"Thank you, Jennifer, for the 5-star rating! We appreciate your support and are glad to have you as part of our State Farm family. If you ever have any questions or need assistance, feel free to reach out. "
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Makenna Wall

March 2, 2026

5  out of  5
rating by Makenna Wall
"jessica helped me and she was amazing!"
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linda daffner

February 27, 2026

5  out of  5
rating by linda daffner
"So patient and helpful"
We responded:
"Thank you, Linda, for your kind words. We're glad to hear that our patience and assistance met your expectations. Your support means a lot to us."
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Cheslie Solomon

February 27, 2026

5  out of  5
rating by Cheslie Solomon
"Tiffany was great from the first phone call, she made the process easy and provided great quotes. I was greeted in the office and Tiffany was able to save us money and left the office with Home and Auto insurance! We look forward to doing more business with her!"
We responded:
"Thank you, Cheslie, for sharing your experience! It's great to hear that Tiffany made the process smooth and helped you save on Home and Auto insurance. We look forward to assisting you with any future needs. "
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ariel harshfield

February 25, 2026

5  out of  5
rating by ariel harshfield
"⭐⭐⭐⭐⭐ i cannot say enough great things about tatum! she was incredibly thorough, knowledgeable, and genuinely kind throughout the entire process. she took the time to explain everything clearly, answered all of my questions with patience, and made sure i truly understood my options. her customer service was outstanding, you can tell she genuinely cares about the people she helps. she brought such a positive attitude and enthusiasm to the experience, which made something that can usually feel stressful so much easier. tatum also helped me bundle my auto and renters insurance seamlessly, making sure i received the best coverage at the best value. she really went above and beyond. travis should be extremely proud of the way she represents the team. tatum is a true asset, and i highly recommend working with her!"
We responded:
"Thank you, Ariel, for sharing your experience with Tatum! It's great to hear how thorough, knowledgeable, and kind she was in helping you with your insurance needs. We're glad she made the process easier and provided outstanding service. "
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Carina Simmons

February 24, 2026

5  out of  5
rating by Carina Simmons
"I have known Travis for a long time and can confidently say he is person of diligence and integrity. He and his team are the best out there!!"
We responded:
"Thank you, Carina, for your kind words and for trusting us over the years. We're grateful to have you as part of our community and are always here to help with your insurance needs. "
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Lori Carter

February 24, 2026

5  out of  5
rating by Lori Carter
"Very nice and got ever needed taken care of very quickly. I would highly recommend this company."
We responded:
"Thank you, Lori, for your kind words and recommendation. We're glad to hear that everything was taken care of quickly for you. If you need anything else, feel free to reach out. "
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Ethan Odom

February 23, 2026

5  out of  5
rating by Ethan Odom
"Tatum was very prompt and insightful when taking out insurance on a Kioti tractor. The whole process took only 30 minutes and did not ask for un-necessary documents/information. Thank you all for the excellent customer service!"
We responded:
"Thank you, Ethan, for sharing your experience with us! We're glad to hear that Tatum was able to assist you efficiently with your Kioti tractor insurance. We appreciate your feedback and look forward to serving you again. "
Profile photo of Jamie Jackson

Jamie Jackson

February 20, 2026

5  out of  5
rating by Jamie Jackson
"We live in Missouri and needed insurance for a home we purchased in KY. Tatum was fantastic to work with and had a quote over for a within the hour. She had all of our coverages spot on and made this an easy and enjoyable transaction. Thanks Tatum👊"
We responded:
"Thank you, Jamie, for sharing your experience! It's great to hear that Tatum was able to assist you quickly and accurately with your home insurance needs in KY. We appreciate your feedback and look forward to serving you again. "
Profile photo of Madison Hall

Madison Hall

February 20, 2026

5  out of  5
rating by Madison Hall
"Tatum is absolutely awesome! She helped me work through everything and got me set up, I really appreciate her being so kind and understanding."
We responded:
"Thank you, Madison, for your feedback! We're glad to hear that Tatum was able to assist you effectively and provide the support you needed. Your appreciation means a lot to us. "
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Andy Thompson

February 20, 2026

5  out of  5
rating by Andy Thompson
"Tiff did great job. Great quote!!!"
We responded:
"Thank you, Andy, for sharing your experience! We're glad to hear that Tiff provided you with a great quote. Your feedback means a lot to us. "
Profile photo of Mark Hobbs

Mark Hobbs

February 14, 2026

5  out of  5
rating by Mark Hobbs
"Very friendly super helpful help me bundle up my insurance and save money Everyone there was great also have very cheap prices in my opinion for insurance"
We responded:
"Thank you, Mark, for your feedback! It's great to hear that our team was able to assist you in bundling your insurance and saving money. We appreciate your support and look forward to continuing to serve you. "
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Raymond Humphrey

February 13, 2026

5  out of  5
rating by Raymond Humphrey
"From the moment I have switched to State Farm with Travis Terrel everyone has been very nice and helpful all the workers are extremely nice and very good at their jobs I literally have not had a bad experience yet all my insurances are now through them and Tiffany keeps you up to date on all the new policies and reaches out to you so you don’t miss anything if you want fast Good and reliable service I highly recommend switching to this State Farm"
We responded:
"Thank you, Raymond, for sharing your experience with us! It's great to hear that our team, especially Tiffany, has been helpful in keeping you informed about your policies. We appreciate your recommendation and look forward to continuing to provide you with reliable service. "
Profile photo of Jodi Brand

Jodi Brand

February 12, 2026

5  out of  5
rating by Jodi Brand
"I just moved to a KY and decided to shop around for different quotes. I thought that when I moved, my insurance rates would go down considerably with the insurance provider that I had. Completely false! I called Jessica and she is absolutely amazing!!!! Not only did my insurance go down by 1/2 of what I was previously paying through my now previous insurance carrier, but she made the whole process so easy that I was almost wondering what the "catch" was! This was such a welcomed blessing since moving to a different state is so stressful. Jessica, you will now be known as my "Insurance Idol"! Changing my insurance has been the easiest part of my move and I appreciate the personalized help and not forwarding me to a million websites and robot calls! Thank you again, Jessica!"
We responded:
"Thank you, Jodi, for sharing your experience! We're delighted to hear that Jessica could assist you in making your move to Kentucky a bit smoother and more affordable. Your kind words about her personalized service mean a lot to us. "
Profile photo of Jay York

Jay York

February 10, 2026

5  out of  5
rating by Jay York
"Tatum at State Farm has been an absolute wonderful agent to deal with. From being a first time home buyer and her making the home insurance process an absolute breeze to her insuring my personal vehicle and recreational vehicle, her entire process is done with passion and care. You can really tell the team at Travis Terrell State Farm goes above and beyond to care for there community and customers. Thank you so much for all you do agent Tatum!"
We responded:
"Thank you, Jay, for sharing your experience with Tatum and our team. We're glad to hear that the home and vehicle insurance processes were smooth and handled with care. Your feedback means a lot to us. "
Profile photo of Tammy York

Tammy York

February 9, 2026

5  out of  5
rating by Tammy York
"We had been debating on switching from our prior insurance for a while now. Our rates kept increasing so we worked with Tatum to get quotes on homeowners and vehicles. She was very responsive and we were pleased that our rates were going to be better with State Farm!! Tatum made the transition super easy! Travis and all the team are so friendly and helpful!! Highly recommend!!"
We responded:
"Tammy, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Travis"
Profile photo of Steve Creason

Steve Creason

February 4, 2026

5  out of  5
rating by Steve Creason
"I have been working with travis and his people for 5 years. They are courteous professional and responsive. Today I sold a car. They call me back within 10 minutes and canceled the insurance. Thank you."
We responded:
"Thank you, Steve, for sharing your experience with us over the past five years. It's great to hear that our team was able to assist you promptly with your car insurance cancellation. We appreciate your continued trust in our services."
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SharonKelley

January 22, 2026

5  out of  5
rating by SharonKelley
"Everyone at Terrell's State Farm Agency in Benton is so friendly and helpful. I would highly recommend their service."
We responded:
"Thank you for your kind words about our team in Benton. We're glad to hear that you found our service friendly and helpful. Your recommendation means a lot to us! "
Profile photo of Paula Malone

Paula Malone

January 15, 2026

5  out of  5
rating by Paula Malone
"I always have had a great experience with this office. They are all so helpful and kind. They are never pushy and know their jobs well. They give you all of the options and seem totally interested in you as a customer. I would recommend Travis and his office staff to anyone. Thank you so much for your help today. I have all of my policies with them and trust them to be fair."
We responded:
"Thank you, Paula, for sharing your experience with our office. We're glad to hear that our team has been helpful and informative without being pushy. Your trust and recommendation mean a lot to us. "
Profile photo of Britt Holsenback

Britt Holsenback

January 14, 2026

5  out of  5
rating by Britt Holsenback
"Tatum was super helpful with getting me insurance quotes and finding the best prices for me. She was very attentive, caring, and knowledgeable. Switching insurances with her made my life easier and I was able to feel good about the switch. Thanks again!"
We responded:
"Thank you, Britt, for sharing your experience! It's great to hear that Tatum was able to assist you with finding the best insurance quotes and making the switch seamless. We're glad she could help make the process easier for you. "
Profile photo of LP

LP

January 13, 2026

5  out of  5
rating by LP
"Great experience. Tatum took a lot of time with us to transfer all of our policies from another state. Very happy with the result and looking forward to using this agency for many years to come."
We responded:
"Thank you, LP, for sharing your experience! We're glad Tatum could assist you with transferring your policies smoothly. We look forward to serving you for many years ahead. "
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Beau Schissler

January 7, 2026

5  out of  5
rating by Beau Schissler
"I must share the wonderful experience that I had. I had a simple request for my policy. The staff deserves to be acknowledged, especially Tatum. Professional and courteous. She should be an educator and trainer. She followed up and kept me updated. She handled my request with no issues. This is another example as to my loyalty to State Farm. Great Job Tatum!"
We responded:
"Thank you, Beau, for sharing your experience. We're glad to hear that Tatum provided such professional and courteous service, and we'll be sure to pass along your kind words to her. Your loyalty to State Farm means a lot to us. "
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Johnny Jones

January 7, 2026

5  out of  5
rating by Johnny Jones
"Tatum did a great job at handling my insurance needs yesterday. She was very professional and friendly. Everyone there is always very helpful."
We responded:
"Thank you, Johnny, for sharing your experience with Tatum. We're glad to hear she was professional and friendly while assisting with your insurance needs. Our team is always here to help! "